Best selling work booklet containing tasks and activities covering all the outcomes for Travel and Tourism Customer Service Unit at National 5 level (can also be used for National 4). May also have relevance for Customer Needs BTEC Level 1/2. Engaging activities and role plays all provided in a colourful 28 page booklet. Files are provided in PDF format which could easily be uploaded onto OneNote etc for remote learning should it be required for poor attenders or absentees. The resource includes a free Sway directing learners to the pros and cons of different methods of promotion. Why give yourself extra work and stress when you can just download this resource! :) Some of the activities could have relevance for geography lessons, vocational studies and other Edexcel Travel and Tourism courses.